Ivanti
Ivanti is a technology company that provides comprehensive IT solutions for businesses around the world. Specializing in endpoint management and security, Ivanti enables secure workflows by offering services in areas such as enterprise service management, IT asset and service mapping, and network security. The company is known for its Ivanti Neurons platform which integrates various IT management tools to facilitate efficient operations and secure every device within an organization, anywhere they might be situated. Ivanti supports a wide range of industries including healthcare, education, retail, and the public sector.
IT Asset Management • Patch Management • IT Service Desk • PC Lifecycle Management • Mobile Device Management
Software Engineer - Observability
April 1
Ivanti
Ivanti is a technology company that provides comprehensive IT solutions for businesses around the world. Specializing in endpoint management and security, Ivanti enables secure workflows by offering services in areas such as enterprise service management, IT asset and service mapping, and network security. The company is known for its Ivanti Neurons platform which integrates various IT management tools to facilitate efficient operations and secure every device within an organization, anywhere they might be situated. Ivanti supports a wide range of industries including healthcare, education, retail, and the public sector.
IT Asset Management • Patch Management • IT Service Desk • PC Lifecycle Management • Mobile Device Management
📋 Description
• Assist in Observability Implementation: Support the development and maintenance of monitoring, logging, and tracing solutions. • Monitor & Manage Observability Tools: Help deploy and manage observability platforms such as Azure Application Insights (AppInsights), New Relic, Prometheus, and Grafana. • Support Distributed Tracing & Telemetry: Work with OpenTelemetry to collect and export telemetry data for better system insights and debugging. • Optimize Logging & Metrics Collection: Assist in implementing structured logging and improving system performance monitoring. • Assist in Alerting & Incident Response: Help build and refine alerting mechanisms to improve MTTR (Mean Time to Resolution) and reduce false positives. • Ensure Cloud & Infrastructure Visibility: Contribute to scalable monitoring solutions for AWS and Azure environments. • Collaborate with DevOps & SRE Teams: Work with teams to integrate observability best practices into CI/CD pipelines. • Documentation & Knowledge Sharing: Contribute to runbooks, dashboards, and best practice guides to support observability initiatives.
🎯 Requirements
• 3-5 years of experience in observability, monitoring, or DevOps-related roles. • Basic experience with monitoring tools such as Azure AppInsights, New Relic, Prometheus, and Grafana. • Understanding of OpenTelemetry, New Relic, AppInsights APM for telemetry data collection. • Familiarity with AWS and Azure cloud environments. • Exposure to Kubernetes and container monitoring • Basic scripting knowledge (Python, Go, Bash, or PowerShell) for automation. • Understanding of SLIs, SLOs, and incident management concepts. • US Citizen on US Soil • Mid-Advanced Python Programming experience • Familiarity with AIOps and predictive analytics for monitoring. • Basic knowledge of log aggregation pipelines and event-driven architectures. • Experience with Azure, AKS, Azure Application Insights (AppInsights) for telemetry and performance monitoring. • Certifications in observability tools or cloud platforms (Azure certifications). • FedRAMP experience
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