Senior Manager - ERP Support, Infor LN

March 19

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Logo of Jacuzzi Group

Jacuzzi Group

Jacuzzi Group is a company renowned for its innovation and leadership in the wellness and hydrotherapy industry. They offer a wide range of products including hot tubs, swim spas, saunas, and a variety of bathroom fixtures. Their products are designed to provide health benefits such as hydrotherapy for stress relief and post-exercise recovery. Known for their high-performance swim experiences and collaborations with athletes, Jacuzzi continues to innovate with technologies like the SmartTub® system for energy-efficient operation and the integration of infrared and red light therapy in their offerings.

Hot Tubs • Spas • Luxury Baths • Swim Spas • Premium Showers

1001 - 5000 employees

Founded 1956

🧘 Wellness

📋 Description

• Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. • We are seeking a highly motivated and technically skilled Sr. Manager, ERP/MRP Support to manage and enhance our ERP and MRP system- Infor LN. • This role will be responsible for system support, development, and integration to optimize business processes, streamline operations, and drive strategic improvements. • Manage daily support operations for Infor - LN ERP and MRP systems, ensuring system availability and performance. • Troubleshoot and resolve application issues, providing timely solutions to business users. • Monitor and maintain system health, including database integrity and performance optimization. • Design, develop, and implement custom solutions and enhancements within the Infor LN environment. • Create and maintain reports, dashboards, and data extracts to support business analytics and decision-making. • Collaborate with cross-functional teams to identify opportunities for process improvements and system automation. • Analyze existing workflows and recommend solutions to enhance efficiency and effectiveness. • Document technical specifications and develop best practices for system usage. • Lead or participate in system upgrade and implementation projects. • Coordinate testing, training, and deployment activities for system changes. • Conduct user training sessions and develop comprehensive user guides. • Provide technical and functional support to users across various departments.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field. • 5+ years of experience leading Application Development and Support Teams • 5 + years of experience working with Infor LN ERP/MRP systems, encompassing both development and support, is required. • Strong understanding of manufacturing processes and business operations. • Excellent problem-solving skills and attention to detail. • Strong communication skills to work effectively with technical and non-technical stakeholders. • Project management experience is a plus. Familiarity with databases and SQL. • Knowledge of manufacturing and supply chain best practices. • Experience with other enterprise software integrations. • Strong analytical and troubleshooting abilities.

🏖️ Benefits

• 401(k) with matching program • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance

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