Services Operations Manager

4 days ago

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Jamf

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Apple management • Mac Management • Mobile Device Management • Enterprise Mobility Management • iOS management

1001 - 5000

💰 $300M Post-IPO Secondary on 2021-09

Description

• The Services Operations Manager I position works within the global operations team of Jamf Services • This role is primarily responsible for scheduling and organizing the delivery of training and professional services. • This position supports customers and internal Jamf roles globally by aligning technical and training resources to purchased services. • This role will also work closely with internal and external stakeholders to ensure customer satisfaction with service delivery.

Requirements

• 4 year / Bachelor's Degree or a combination of relevant experience and education may be considered • 1+ years experience in scheduling services or appointments (Required) • 1+ years experience administering a scheduling system or related tool (Required) • 1+ years experience communicating technical topics to both technical and non-technical audiences (Required) • General experience with macOS and iOS platforms (Preferred) • Proven understanding of Jamf product offerings and peripheral technologies (Preferred) • Excellent Interpersonal Skills, Communication Skills, Organizational Skills, and Customer Service Skill • Ability to interact effectively with co-workers in a results-driven culture • Self-starter, energetic multi-tasker, highly motivated and team player • Excellent ability to multitask, prioritize duties, and attention to detail

Benefits

• Named a 2024 Best Companies to Work For by U.S. News • Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families • Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® • Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine • Our volunteer time off allows employees to support and give back to our communities. • We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.