Talent Acquisition Specialist - Customer Support

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Jane.app

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Jane. app is a comprehensive practice management software designed for healthcare practitioners. Its platform includes features such as online booking, billing, and scheduling, with integrated telehealth capabilities that are HIPAA, PIPEDA, and GDPR compliant. Jane. app also offers customizable charting and reporting tools, payment processing options, and secure data storage solutions for multi-location practices. Additionally, their software is tailored for various types of healthcare clinics, providing an intuitive, web-based interface that improves clinic operations and patient experiences. The system is designed to simplify administrative tasks and enhance the efficiency of running a healthcare practice.

Clinic Management Software • Practice Management Software • Online Booking • SaaS • telehealth

201 - 500 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

📋 Description

Join Our Mission: Help the Helpers with Jane Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. At Jane, success means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. And guess what? Jane is a remote-first company, so every role, including this one, gives you the freedom to work from anywhere in Canada. We believe in collaboration, humility, and keeping a growth mindset.

🎯 Requirements

3-4 years of experience in high-volume recruiting, especially in roles related to, Customer Success roles, customer support and or in SAAS environments. Strong experience using recruiting platforms, including Lever ATS, to source and manage candidate pipelines. Excellent interviewing skills with the ability to quickly assess candidate qualifications and fit for the role. Ability to manage multiple recruitment efforts simultaneously in a fast-paced environment. Strong communication and interpersonal skills to effectively collaborate with hiring managers and candidates. Ability to maintain a positive, empathetic, and solution-oriented approach throughout the recruitment process. Proficiency with applicant tracking systems (ATS) and HR software.

🏖️ Benefits

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace. We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.