JA Solar
high-performance photovoltaic (PV) products • renewable energy • sustainability • bankability • solar panels
Technical Aftersales Manager
October 22
JA Solar
high-performance photovoltaic (PV) products • renewable energy • sustainability • bankability • solar panels
Description
• Customer claim contact person and first onsite technical failure analysis. • Coordinating internal customer complaints root cause research and preventive action implementation. • Responsible for local pre-sales technology supporting, technical contact person for customer requests confirmation. • Support sales and marketing with technical input. • Reporting weekly activities and customer requests to senior. • Prepare technical product documentation and presentations (do technical translations as required). • Attend shows and conferences to feedback market trends.
Requirements
• Minimum a Bachelor’s degree in Engineering, Electrical Engineering or Physics. • 3+ years of work experience in the PV industry (Solar cell, module or system area). • Good MS office skills. • Fluent English language skills and at least a second European language (spoken and written). • Willingness to travel.
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