Customer Success Manager

February 20

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Jobgether

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Jobgether is a platform that helps job seekers find remote and flexible job opportunities. It uses an AI-powered system to match candidates with roles that best fit their skills, experiences, and preferences, fast-tracking them to recruiter interviews. The platform offers a wide range of job categories including software development, project management, marketing, and more. For companies, Jobgether provides solutions for posting job ads and accessing verified employers and candidates. Their goal is to eliminate the traditional job search frustrations and connect talent with remote career opportunities effectively.

11 - 50 employees

🎯 Recruitment

☁️ SaaS

👥 HR Tech

💰 Seed Round on 2023-03

📋 Description

• Jobgether has ALL remote jobs globally. • We match you to roles where you're most likely to succeed. • For one of our clients, we are looking for a Customer Success Manager, remotely from the United States. • You will play a crucial role in ensuring clients maximize the value of their partnership. • You will develop strong relationships with key stakeholders, drive product adoption, and work to enhance overall customer satisfaction. • Your ability to analyze customer needs, provide strategic guidance, and proactively address challenges will directly contribute to retention and growth. • You will collaborate across internal teams to ensure smooth onboarding, continuous engagement, and the successful execution of customer success initiatives.

🎯 Requirements

• Proven experience in customer success, account management, or a related field. • Background in SaaS, subscription-based software, or technology-driven customer engagement. • Strong analytical skills to assess customer health scores and develop data-driven success plans. • Excellent communication and interpersonal skills, with the ability to engage with executives and decision-makers. • Ability to work effectively across distributed teams in fast-paced environments. • Bachelor's degree from an accredited institution is required.

🏖️ Benefits

• Flexible working hours and remote work options. • Generous paid time off and leave policies. • Health, dental, and vision insurance coverage. • Professional development and learning opportunities. • Company-wide engagement initiatives and team-building activities. • Opportunities to contribute to social impact initiatives and diversity programs.