IT Product Manager

March 22

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Workforce and Community Education

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Workforce and Community Education is a division that offers a wide range of degree and certification programs, including in areas such as teaching, business, healthcare, social sciences, engineering, and arts. It focuses on training and education, providing opportunities for personal and professional development through online and in-person courses. The programs cater to a diverse population, including military veterans and their families, aiming to enhance skills and career opportunities in various fields.

Customized Education • Community College • Workforce Development • Public Safety • K-12 Education

51 - 200 employees

Founded 1971

📚 Education

📋 Description

• The IT Product Manager owns a product or application as the champion and subject matter expert. • Develops and coordinates the product backlog, or the prioritized list of requirements for future product development. • Innovates, launches, and maintains applications and products under their jurisdiction. • Utilizes big-picture vision and planning, as well as technical and detail-oriented skills at the task level, to provide guidance to all organizational teams involved with the product. • Is consistently available to the technical teams to answer any questions team members have regarding the business owner’s view of how they’re implementing a product feature. • Additionally, represents the product and the organization, and as such, holds self to exemplary professionalism with excellent problem resolution and communication skills.

🎯 Requirements

• Bachelor's degree preferred. • Minimum of three (3) to five (5) years of working experience in business analysis required. • Experience with project analysis, estimating, business case development and financial analysis required. • Microsoft SQL Server database and Agile experience required. • Extensive experience in process improvement and project management preferred. • Extensive experience with Student Information Systems (SIS) and Financial Aid processes preferred. • Direct experience with Anthology Student highly preferred. • Extensive experience with Salesforce chat, Call Center as a Service (CCAS) solutions, Intelligent Virtual Assistants (IVA), and telephony systems preferred. • Comprehensive analytical, conceptual, and problem-solving experience preferred. • Previous experience serving as a project lead is preferred. • Experience in higher education preferred. • Experience working in a technology-driven enterprise preferred.

🏖️ Benefits

• Comprehensive well-being benefits for you and your family