Boulevard
Boulevard is a leading client experience platform designed for appointment-based, self-care businesses such as medspas, salons, spas, barbershops, and nail salons. With a focus on enhancing customer engagement and business efficiency, Boulevard offers a comprehensive suite of solutions including self-booking, client profiles, loyalty programs, payment systems, and marketing tools. The platform supports over 30,000 self-care professionals by streamlining scheduling, reports, and point-of-sale operations. Boulevard aims to elevate the self-care experience through innovative technology, empowering practitioners and delighting clients alike.
vertical software • experience economy • scheduling • online scheduling • software
Risk Analyst - Level II
April 7
🇺🇸 United States – Remote
💵 $80k - $130k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎲 Risk
🦅 H1B Visa Sponsor
Boulevard
Boulevard is a leading client experience platform designed for appointment-based, self-care businesses such as medspas, salons, spas, barbershops, and nail salons. With a focus on enhancing customer engagement and business efficiency, Boulevard offers a comprehensive suite of solutions including self-booking, client profiles, loyalty programs, payment systems, and marketing tools. The platform supports over 30,000 self-care professionals by streamlining scheduling, reports, and point-of-sale operations. Boulevard aims to elevate the self-care experience through innovative technology, empowering practitioners and delighting clients alike.
vertical software • experience economy • scheduling • online scheduling • software
📋 Description
• Boulevard provides the first client experience platform for appointment-based, self-care businesses. • Integrated payments processing is a core component of Boulevard’s industry-leading business management platform. • Risk Analyst II conducts reviews of new merchants to ensure compliance with internal policies and regulations. • Recommendations for enhancements that will streamline the underwriting process and improve the merchant experience.
🎯 Requirements
• High School Diploma minimum, Bachelor's degree preferred • 3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management • Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets • Familiarity with merchant processing platforms and applications • Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations • Awareness of PCI compliance • Ability to read and understand credit card processing statements • Strong analytical skills, attention to detail, and research capabilities • Able to research and make decisions on complex merchant-related issues then relay findings • Comfortable reaching out to customers directly via email or phone calls to review merchant application details • Experience with SQL, Tableau or Sigma is a plus • Autonomous work ethic, comfortable in a digitally connected environment
🏖️ Benefits
• 401(k) match plus dental, medical, vision, and life insurance. • Flexible vacation day policy. • Fully remote with a work from home stipend every month. • Family planning resources and specialized support programs. • Equity: get ahead on the ground floor and grow with Boulevard. • Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.
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