Manager, Omnichannel

March 19

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Logo of Just Global, Inc.

Just Global, Inc.

Just Global, Inc. is a growth services provider specializing in B2B enterprise brands globally. They focus on breaking down marketing silos and offering full-funnel solutions from brand to demand to Account-Based Marketing (ABM). Their services include strategy, media, creative, content, and analytics, aimed at creating authentic relationships through Connected Experiences to deliver meaningful business outcomes. Just Global is known for building brands with impactful business relationships and has announced its integration into Trilliad, enhancing its service offerings. The company has a global presence with notable work for brands like Databricks and TCS, emphasizing digital transformation and brand awareness through strategic marketing initiatives.

media buying • digital media • lead generation • search marketing • social media

51 - 200 employees

🤝 B2B

🏢 Enterprise

📋 Description

• The Manager, Omnichannel is accountable for managing omnichannel strategy, optimization and execution across all programmatic and direct partners and in-house platforms and works to ensure the highest level of quality work, strategic thinking, and collaboration with both internal and external partners for a select group of accounts. • Working in close collaboration with media activation and omnichannel leads, this role manages all aspects of the campaign life cycle as it pertains to omnichannel including ownership of the day-to-day across active campaigns. • In addition, the Manager, Omnichannel will support agency education on the capabilities within these platforms through ongoing meeting facilitation, note taking, and POV creation. • Holistic ownership of client accounts for channel, including strategy, planning, budgeting, and reporting. • Help develop and pitch innovative strategies and meaningful insights for campaigns for both new and existing clients. • Provide strategic and executional support to team members on a variety of clients with different complexities and backgrounds. • Manage and maintain active media plans within media planning platform, ensuring integrity of plans at all times for select group of accounts including budget input management in multiple platforms. • Troubleshoot issues/concerns and work with online partners to resolve as needed. • Proactively communicate with client and internal teams; prepare call agendas, and follow up with call recaps. • Research, test, and evaluate new data providers, DSP’s and other partners. • Perform in-platform maintenance and optimizations. • Own regular budget pacing and monitoring for live campaigns to ensure accurate spend delivery, along with any recommendations on strategic test opportunities. • Analyze reports within native platforms, Excel or Datorama and recommend optimizations for improving campaign performance. • Maintain quality control while ensuring projects and campaigns are executed completely, correctly, accurately, and efficiently for clients. • Ensure tactics and vendors utilized are GDPR compliant and ensure all internal processes and procedures are followed, including those specific to certain clients based on their own contractual agreements. • Help educate the agency on the capabilities within programmatic platforms through ongoing meeting facilitation, note taking, and POV creation. • Exhibit the ability to anticipate and solve problems. • Ability to support onboarding of new clients in close collaboration with all internal teams throughout the onboarding process. • Translate marketing goals and brand positioning into viable media communication strategies and ideas across omnichannel landscape. • Discover and deliver new test opportunities and ‘firsts’ to drive innovative solutions to executing omnichannel campaigns based on specific client business issues and challenges. • Work closely with account and media leads to ensure strong senior client relationships on select group of accounts. • Stay abreast of platform improvements and new offerings in the omnichannel space. • Core understanding and knowledge across digital media landscape and where omnichannel intersect. • Participate and contribute to agency thought leadership initiative, as applicable. • Communicate with partners on latest and greatest ad tech in the industry. • Manage vendor relationships and cultivate partnerships that will facilitate account growth and performance. • Ensure process and activation best practices are used across omnichannel team. • Mentors Coordinator and Associate level team members regarding omnichannel best practices and internal processes. • Support internal training and development initiatives specific to social media best practices and internal processes.

🎯 Requirements

🏖️ Benefits

• At Just Global, you will have the flexibility to work and live from anywhere in your home country, as long as it works for your client(s), your team, and you. • This flexible working policy aims to attract and retain individuals who have a focus on performance, an aptitude towards learning, and a desire to live by our agency’s behaviors and values. • Our compensation philosophy is commensurate with the type of teammates we are seeking to join us. • We use various market and data-driven salary sources to determine a salary range for each role. • Your salary is based upon the skills and experience you bring along with the salary range established for your role. • This will be discussed with you at the appropriate stage in the recruitment process. • The goal is to ensure that Just Global teammates have salaries that are highly competitive, regardless of where they live. • In addition to your base salary and our flexible working policy, you will enjoy market-leading employment benefits that support you as whole human being. • You will also have the opportunity to participate in a discretionary non-contractual profit share, which is based on company performance, because when we succeed as a company, we all get to share in that success.

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