CRM Executive

February 8

Apply Now

Receive Emails with Similar Jobs

Justlife (previously Justmop)

WebsiteLinkedInAll Job Openings

Justlife is a super app for a variety of home services, operating primarily in the United Arab Emirates, Saudi Arabia, and Qatar. The app offers an extensive range of services including home cleaning, salon and spa services, A/C cleaning, pest control, lab tests at home, and more. The company prides itself on providing top-quality, reliable services with highly rated professionals and same-day availability. Users can book and manage appointments easily, enhancing their convenience. Justlife's commitment to excellence ensures that customers receive exceptional service delivered by well-trained professionals.

Technology Provider • Home Services Marketplace • Super App for Home Services • Internet • Technology

51 - 200 employees

Founded 2015

👥 B2C

🧘 Wellness

📋 Description

• Execute and oversee email and WhatsApp campaigns, ensuring quality and analyzing results • Manage automated customer journeys and oversee discount/credit uploads in the CRM system • Plan and review organic social media content to ensure brand consistency and engagement • Oversee influencer campaigns on TikTok and Instagram, managing relationships for maximum impact • Coordinate with internal teams to enhance campaign effectiveness • Lead partnership deliverables, evaluating renewals and identifying new opportunities • Develop branded materials (e.g., uniforms, promotional items) in collaboration with design teams • Manage video production projects from ideation to execution, ensuring high-quality output • Support content requests for app/web updates and business development initiatives • Analyze customer data to improve CRM strategies, ensuring efficient execution and process optimization • Take ownership of CRM initiatives, proactively identifying areas for improvement and growth

🎯 Requirements

• Bachelor's degree in marketing, advertising, engineering, business, or a related field • 3+ years experience in marketing communications, with a strong background in CRM campaign execution, brand strategy development, and customer engagement • Strong and hands-on experience with CRM platforms, campaign automation, and data-driven decision-making • Ability to interpret and leverage customer data to optimize marketing strategies • Passion for optimizing CRM as a key marketing channel and implementing creative engagement strategies • Ability to identify and troubleshoot issues, providing clear and actionable feedback • Strong organizational skills and attention to detail to ensure testing thoroughness • Demonstrated ability to work independently and within a team to meet project goals

🏖️ Benefits

• We care about you • Flexible working hours and remote working arrangements depending on the job. • One-day extra vacation on your birthday with our JustHoliday! • Free Justlife credits so you can enjoy our own services. • Work reality escapes opportunities through team-building games, challenges, and many more activities. • We improve you • Working with a great team and entrepreneurial spirit. • Continuous learning with mentorship, coaching, on-the-job, and internal-external training. • Never-ending growth and fast career development and internal career opportunities. • A fair and objective Performance Management System. • We recognize you • Ignition of the hero in you through our ‘’JustHeroes’’ Reward and Recognition Program. • Availability of company discounts and gift vouchers. • A bonus for every successful Employee Referral.