Contract Content Strategist

April 2

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Logo of Kanopi Studios

Kanopi Studios

Kanopi Studios is a company that specializes in designing, building, and supporting websites for clients who aim to make a positive impact. They work with changemakers across various sectors, including healthcare, education, and non-profit organizations, using platforms like Drupal and WordPress to create and manage these digital spaces. Rated highly on Clutch, Kanopi's clients value their creativity, transparency, and commitment to partnership, resulting in a strong client retention rate. With a focus on creating impactful and functional digital solutions, Kanopi Studios aims to make the internet a better place, one website at a time.

Drupal Development • Drupal Websites • Drupal web design • Drupal UX Audit • Drupal Developer

📋 Description

• This is a contract position for independent contractors located in the United States. There is no guarantee of hours, and work will be assigned on an as-needed basis depending on project demand. • Successful candidates will be added to our pool of creative contractors. From there, we’ll reach out with project opportunities that align with your skills and availability on an as-needed basis (which may not be right away). • About our Company: Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of people who are experts in Drupal & WordPress. • Our clients have a mission; we design, build and support websites that help their mission thrive. • We’re excited to announce this opportunity to join our team as a Contract Content Strategist. • As a Contract Content Strategist, you’ll divide your time between providing strategic content direction for internal teams and client stakeholders. The ideal candidate will work alongside designers, product owners and strategists to solve complex Content and UX challenges while creating delightful content experiences that empower users, build trust, and meet business objectives. • Successful candidates should be comfortable synthesizing actionable content strategies using insights obtained from user-centered research and UX best practices. You will have a demonstrated ability to clearly and confidently articulate decision-making rationale to team members and client stakeholders. • This position reports to Kanopi's Director of Strategy and Creative. • Champion User-Centered Content Strategy • Be a vocal advocate for user-first content practices within our internal and client teams. • Ensure content decisions are rooted in user research, accessibility best practices, and business goals. • Lead and Deliver Strategic Artifacts • Plan, create, and present a range of deliverables including (but not limited to): Content Audits & Map/Gap Analyses, User Journeys, Personas & User Flows, Keyword & SEO Research and Recommendations, Content Maps, Sitemaps & Navigation Structures, Copy Guidelines, Voice/Tone Frameworks & Light UX Copywriting. • Facilitate Discovery & Research • Lead discovery workshops and stakeholder interviews. • Design and implement user surveys, card sorts, and usability tests. • Synthesize findings to uncover key insights and content opportunities. • Collaborate and Elevate • Partner closely with UX, design, and development teams to inform IA and interaction design through a content lens. • Support content implementation during design and development handoff. • Contribute to internal process refinement and knowledge sharing. • Contribute to Kanopi’s Brand Presence • Support the marketing team by contributing to thought leadership and promotional initiatives such as webinars, case studies, and speaking engagements, writing blog posts or participating in video content, representing Kanopi at conferences or industry events.

🎯 Requirements

• Must-Have Experience • 3+ years in a content strategy role, ideally within an agency or client services environment. • Experience working with remote and/or distributed teams. • A portfolio showcasing strategic thinking, content modelling, UX writing, and IA work. • Tool Proficiency • User research & testing tools (e.g., Userbrain, Optimal Workshop) • Heatmap & behavior analytics (e.g., Mouseflow) • Analytics tools (e.g., Google Analytics 4, Google Search Console) • SEO & auditing platforms (e.g., SEMRush, Screaming Frog) • Google Workspace and other documentation tools • Skills & Qualities • Excellent writing and editing skills with impeccable grammar and attention to detail. • Ability to translate complex information into clear, accessible content. • Strong communication and facilitation skills, especially in client-facing contexts. • Solid understanding of accessibility standards and inclusive content practices (e.g., WCAG). • Comfortable juggling multiple projects and adapting quickly to shifting priorities. • Collaborative mindset with a passion for mentorship, learning, and levelling up the team.

🏖️ Benefits

• Fully Remote: Work where and when you do your best. It's about feeling connected to others, having a flexible schedule and staying healthy. • Top Talent: Since we are not limited by walls, our ability to hire the best is limitless. Collaborate, learn and surround yourself with a strongly skilled and diverse team.

Apply Now

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