Business Analyst

3 days ago

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Kitestring Technical Services

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Point of Sale • I.T. Consulting Services • Payment systems • Mobile App Development • Data Science

51 - 200 employees

Founded 1997

🏢 Enterprise

🛒 Retail

☁️ SaaS

Description

• Evaluate and document current business processes related to POS and store operations. • Create clear and concise documentation, including workflows, business cases, and process improvement proposals. • Collaborate with stakeholders to assess and enhance retail systems, focusing on POS solutions and store-level operations. • Develop and present business cases for proposed solutions, including financial analysis and ROI assessments. • Analyze data to identify trends, gaps, and opportunities, emphasizing the “why” behind operational challenges and potential solutions. • Partner with cross-functional teams, including IT, operations, and finance, to align on objectives and deliverables. • Visit client sites as needed (up to one week per month) to gather insights and collaborate directly with stakeholders.

Requirements

• 3-5 years of experience in a Business Analyst role, preferably in a retail or store operations context. • Demonstrated expertise in POS and operational workflows. • Experience with GK or NCR platforms is preferred. • Strong documentation and technical writing skills tailored to retail technology. • Financial acumen to evaluate business cases, including cost-benefit and ROI analysis. • Proven ability to connect business needs with technical solutions and articulate the "why" behind decisions. • Excellent interpersonal and communication skills for engaging with diverse stakeholders. • Flexibility to travel for client visits (one week per month).

Benefits

• Unlimited PTO • Maternal/Paternal Leave Policy • Healthcare Benefits for Spouse, Domestic Partner, and Dependents • Matching 401k 2-1 up to 4% • H1B and Perm Sponsorship