D365 CE/CRM Solution Architect

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IT Managed Services • IT Outsourcing • IT Consultancy • IT Services • IT Systems Integration

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Description

• Responsible for designing and overseeing the implementation of Dynamics 365 Customer Engagement solutions • Work with clients, development teams, and stakeholders to create scalable, efficient, and innovative CE architectures • Analyze client business processes and translate requirements into solutions • Lead the technical design and implementation of D365 CE projects • Provide expert guidance on D365 CE capabilities, limitations, and best practices • Create and maintain solution documentation, including technical specifications and architectural diagrams • Identify integration requirements and design appropriate solutions • Ensure adherence to Microsoft's architectural standards and best practices • Stay up-to-date with the latest D365 CE features, updates, and industry trends

Requirements

• 5+ years of experience in D365 CE implementation and architecture • Strong understanding of D365 CE data model, business logic, and customization capabilities • Expertise in Power Platform, including Power Apps, Power Automate, and Power BI • Experience with data migration, integration, and security within D365 CE • Excellent problem-solving and analytical skills • Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders • Bachelor’s degree in Computer Science, Information Systems, or related field • Preferred Skills • Microsoft certifications related to D365 CE and Power Platform • Knowledge of Agile methodologies and DevOps practices • Familiarity with complementary Microsoft technologies (e.g., SharePoint, Azure AD) • Experience with data analytics and business intelligence tools • Proficiency in C#, JavaScript, and web services integration