Solutions Engineer

2 days ago

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Logo of Kong Inc.

Kong Inc.

API β€’ APIs β€’ web services β€’ Cloud Services β€’ big data

201 - 500 employees

Founded 2017

πŸ”Œ API

☁️ SaaS

🏒 Enterprise

πŸ’° $100M Series D on 2021-02

Description

β€’ Support field sales in helping customers understand the value of the Kong API Management platform. β€’ Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production. β€’ Support PoCs throughout the entire evaluation process. β€’ Ensure 100% customer satisfaction across assigned set of accounts. β€’ Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs. β€’ Create technical documentation for DevOps, implementations, and services engagements. β€’ And any additional tasks required by manager.

Requirements

β€’ 5+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company. β€’ Solid understanding of cloud computing trends and open source business models. β€’ You are a strong listener and communicator. β€’ You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives. β€’ Enthusiasm for working in a high profile, fast-paced startup culture. β€’ Experience with Kubenetes. β€’ Experience with Docker. β€’ Fluent working on Linux OSes. β€’ Familiarity with CD/CI pipeline. β€’ Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

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