Staff Solutions Architect

February 13

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Kong Inc.

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Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

API • APIs • web services • Cloud Services • big data

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

📋 Description

• We are looking for a Staff Solutions Architect to join the growing Professional Services team at Kong. • Responsible for leading and guiding our customers throughout their technical journey with Kong. • Serve as a technical advisor to many of our enterprise customers, consulting teams through architecture, implementation, deployment, and rollout phases of Kong technology. • Work instrumental in driving the adoption, overall satisfaction, and retention of our customers. • Interface and collaborate with a variety of peers and partners from Developers to Executives. • Drive the successful delivery of customer-facing engagements, working closely with Kong’s different cross-functional teams. • Opportunity to work on cutting-edge, innovative customer projects involving new technology. • Contribute to the continued innovation and enhancement of our technology. • Help define what ‘good’ looks like in terms of production deployments.

🎯 Requirements

• 8+ years of relevant within professional services/support or other custom facing hands on technical role • Hands-on implementation experience with API gateway and/or API integrations in customer environments • Infrastructure build experience with virtual machines or Containers using Kubernetes • Knowledge of DevOps, Security fundamentals, & Networking fundamentals • Proficient in Linux environments including Cloud and Development tooling • Kubernetes proficiency/experience • Experience with major cloud providers such as GCP, AWS, and Azure • Experience with application development is preferred • Prior experience working in the Open Source space and/or API Management or other Middleware/SaaS software companies • Software development experience in one or more programming languages such as Java, Python, or Lua • A strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision • Excellent communication skills and an ability to concisely explain complex technical issues and solutions • Passion and determination for technology • Team-oriented nature with an enjoyment for collaboration • Self-awareness and strong communication skills are a must • Exceptional organizational and change management skills with an ability to manage competing client demands • Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and can keep pace with constant change. • Ability to travel to customer and Kong locations as needed (post-COVID)

🏖️ Benefits

• Access to healthcare benefits • 401(k) plan • Short and long term disability benefits • Basic life and AD&D insurance