8 hours ago
β’ Serve as the technical and clinical expert for nursing simulation software implementation and optimization. β’ Provide customer best practices for software integration and customization. β’ Collaborate with teams to assess client needs and demonstrate software capabilities. β’ Conduct in-depth product consultation, showcasing software enhancements to nursing education. β’ Drive customer satisfaction and retention with effective software implementation and adoption. β’ Work cross-functionally with multiple teams for continuous improvement of software. β’ Serve as primary industry resource for customer success and support teams. β’ Build relationships with nursing educators, administrators, and IT departments. β’ Stay updated on trends in healthcare education and nursing simulation. β’ Design tailored implementation packages for clients. β’ Conduct live training and consultation onsite at customer locations.
β’ Master of Science in Nursing (MSN) Degree Required. β’ Strong background in nursing education or clinical instruction, particularly in simulation or technology-enhanced learning environments. β’ Passionate about excellence in healthcare simulation and education. β’ Previous experience in a customer-facing role, such as solutions engineering, technical pre-sales, or clinical consulting. β’ Ability to manage multiple client engagements simultaneously and work collaboratively and cross-functionally within the organization. β’ Ability to travel to conferences and to customers. Travel is seasonal and individual opportunity related, estimating 1-2 trips per month on average. β’ Familiarity with educational theories related to simulation-based learning and the competency-based education learning model. β’ Understanding of relevant regulatory and accreditation frameworks within the nursing space. β’ Highly motivated, autonomous, self-directed, and detail oriented with a customer-first mindset.
β’ Competitive compensation and comprehensive benefits package. β’ Generous parental leave policy, including a phased return to work program to support your transition. β’ Work with flexibility in a remote-first organization that values work-life balance. β’ Flexible vacation policy so you can recharge when you need it. β’ Opportunities to travel and connect with colleagues from around the world. β’ Access to free 1:1 therapy sessions and mental health support through a membership with iFeel. β’ The chance to get involved with our Values in Action and LGBTQIA+ Employee Resource Groups, promoting a diverse and inclusive workplace.
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π° $58M Series D on 2021-11
β° Full Time
π‘ Mid-level
π Senior
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