IT Technical Support

March 6

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Laminar Projects

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Laminar Projects is a project management consultancy specializing in complex construction projects globally. The company provides a high level of control and transparency over construction projects through its advanced digital skills and rigorous delivery models. Laminar Projects focuses on project and construction management, planning and controls, and commercial management for various sectors including data centers, high-tech and industrial, power and renewables, and civil infrastructure. Known for their compassionate yet candid culture, they emphasize the importance of managing project details to deliver projects efficiently and effectively, often achieving significant time and cost savings. With a team of over 200 professionals across 15 countries, they are committed to building meaningful relationships and delivering exceptional project outcomes.

Project Controls • Project Planning • Cost Management • Risk Management • Lean Project Management

51 - 200 employees

📋 Description

• We are Laminar Projects! • We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it) • We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. • The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. • Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships • Inspires us to develop ourselves to become better humans • Empowers us to pursue our own learning adventures • 4 core values for a good life • We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. • We are achieving this vision through the following two missions: • To fully digitise the construction of human civilisation • To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society • The primary purpose of this role is to provide essential administrative support to our IT Compliance & Governance Manager. You will assist in ensuring that our systems and processes adhere to regulatory standards, while also providing general IT support to our teams across Laminar. We are looking for someone who is able to grow with the role,with the ability totake on increasing responsibilities,in due course, including stepping in for and representing the IT manager, when required. The IT team will be initially responsible for ISO 27001 accreditation and compliance before slowly expanding its remit. • You will be joining a newly formed IT team, led by our IT Compliance & Governance Manager, which will work collaboratively with, and is supported by, the broader Operations team. This team is committed to excellence, continuous improvement and fostering professional growth. • Your top 3 objectives • Ensure compliance with industry standards and regulations. • Provide first-class administrative and technical support to internal teams. • Demonstrate leadership potential and commitment to professional growth.

🎯 Requirements

• Must-Have (The fundamentals) • Mastery: Demonstrates an eagerness to learn and adapt to new technologies and processes, complemented by a bachelor's degree in computer science, Information Technology, or a related field. Proficient in technical areas pertinent to IT support, including familiarity with various operating systems such as Windows, macOS, and Linux. Possesses knowledge of hardware components and troubleshooting techniques, alongside experience utilizing software applications commonly used in IT support, such as ticketing systems and remote desktop tools. • Communication: Clear and effective communication skills, both written and verbal in English. • Leadership: Willingness to take initiative and assist team members as needed. • Impact: Ability to work collaboratively in a team environment and contribute positively to team goals. • Nice to Have (If you don’t have it now, you will after joining) • Mastery: Basic understanding of IT principles and concepts, complemented by a graduate education in a relevant field and certifications (e.g., computer science, information technology, etc.). Knowledge and experience on ITSM tools such as JIRA, MDM such as Microsoft Intune, network monitoring and security tools, EDR, IAM, SIEM, DLP, encryption, cloud providers such as AWS and Azure. • Communication: Precise and structured communicator both written and verbal English • Leadership: Demonstrated leadership potential through extracurricular activities or previous roles. • Impact: Familiarity with industry standards or regulations related to IT compliance and governance.

🏖️ Benefits

• Competitive salary dependent on location and capability • Paid Annual Leave 25 days + statutory Bank Holidays • Private health insurance • Discretionary bonus scheme for all team members. • All required travel costs outside of your local area are covered