Solutions Architect

November 25

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LanguageLine Solutions

WebsiteLinkedInAll Job Openings

Phone Interpreting • OnSite Interpreting • On Demand Video Interpreting • Translation and Localization • Testing and Training of Bilingual and Interpreting Staff

10,000+ employees

Founded 1987

🤝 B2B

📡 Telecommunications

📚 Education

Description

• The Solutions Architect is a trusted key member of the LanguageLine Solutions team and serves as a pre-sales and technology partner to Business Development. • You will be developing localization solutions and workflows, providing pre-sale support, and building long-term, mutually beneficial relationships with customers. • Knowledge and understanding of commercial strategy is vital. • The Solutions Architect must also have significant experience with Neural Machine Translation, AI Services and CAT tools. • You are expected to exercise initiative, discretion, and independent judgment in the support of each client relationship and will serve as a primary point of contact for them. • The Solutions Architect position is critical to the overall success of the company. • While filling a leadership role in the company, the Solutions Architect may serve as a mentor to both Project Managers and Sales Reps and may also be required to manage quotes and/or projects directly, as needed.

Requirements

• 2+ years as a Solution Architect or Solution Program Manager. • Strong business acumen and ability to see the ‘big picture.’ • Experience in building commercial solutions for customers. • Understanding of what customers want and ability to see what they need. • Extensive knowledge of localization technology, workflows, standards, and programs. • Technical knowledge of neural machine translation (NMT), API integrations, AI technology, translation management systems (TMS), localization engineering, and CAT tools. • User-level experience with MemoQ, XTM, Intento, or similar technology. • Knowledge of CMS integrations and workflows. • Experience in pre-sales or project management. • Strong knowledge of pricing analysis and financial modelling. • Ability to visualize alternative solutions to the norm where they are technically and commercially appropriate. • Thorough knowledge of project management fundamentals as they apply to the localization industry. • Exceptional attention to detail, organizational skills, and ability to multi-task. • Impeccable communication skills, both internally and externally, written and verbal. • Curiosity, creativity, and a commitment to continuous learning. • Ability to drive outcomes despite complexity. • Must be very resourceful, with the ability to work independently. • Foreign language skills a plus.