League
League is a leading healthcare technology company that provides a platform designed to transform the healthcare consumer experience. Its platform offers digital infrastructure for data-driven, personalized consumer interactions, enhancing engagement and satisfaction for health plans, payers, and providers. League's solutions focus on creating innovative member experiences, acting as a digital destination for consumer health, and providing omni-channel patient experiences. With a focus on data security and compliance, the platform supports personalized care and modernizes healthcare interactions using data and AI. Additionally, League collaborates with partners to enrich the healthcare ecosystem and facilitates technology teams in developing their own solutions through its developer program.
Insurance • Health Benefits • Employee Health Benefits • HR • Mobile App
AVP - Customer Strategy
February 26
🇺🇸 United States – Remote
💵 $173.8k - $260.6k / year
⏰ Full Time
🔴 Lead
👔 Vice President
🦅 H1B Visa Sponsor
League
League is a leading healthcare technology company that provides a platform designed to transform the healthcare consumer experience. Its platform offers digital infrastructure for data-driven, personalized consumer interactions, enhancing engagement and satisfaction for health plans, payers, and providers. League's solutions focus on creating innovative member experiences, acting as a digital destination for consumer health, and providing omni-channel patient experiences. With a focus on data security and compliance, the platform supports personalized care and modernizes healthcare interactions using data and AI. Additionally, League collaborates with partners to enrich the healthcare ecosystem and facilitates technology teams in developing their own solutions through its developer program.
Insurance • Health Benefits • Employee Health Benefits • HR • Mobile App
📋 Description
• Founded in 2014, League is a platform technology company powering next-generation healthcare consumer experiences. • As the AVP, Customer Strategy, you will be a key leader in shaping and executing League's customer-centric vision. • You will be responsible for developing and implementing strategies that drive customer retention and growth across all segments. • This role requires a deep understanding of customer needs, market trends, and competitive dynamics, combined with a data-driven approach to decision-making. • You will lead a high-performing team and collaborate cross-functionally to deliver exceptional customer experiences and achieve ambitious business objectives.
🎯 Requirements
• 8-10 years work experience, ideally in healthcare management consulting, strategic account management, or equivalent industry experience • Experience leading and managing teams of senior consultants or strategists. • Experience developing and implementing user-facing solutions for digital health applications, ideally with major payors, health providers, or pharmacy retailers • Experience working with external clients from major Fortune 500 companies • Experience working on large and complex programs, coordinating and managing cross-functional workstreams to deliver new digital solutions, and in particular working closely with Product Management and Engineering teams • Startup and/or growth stage technology experience preferred (but not required) • Digital transformation, consumer omni-channel experience, patient engagement experience, product strategy experience a bonus
🏖️ Benefits
• Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage • Bonus Program: Be rewarded for your contributions with our performance-based bonus program • Employee Stock Option Program: Become an owner and share in our success through our stock option program • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement • Mentorship Program: Benefit from guidance and support from experienced leaders in your field • Flexible Ways of Working: Enjoy the freedom to work in a way that suits your life and boosts your productivity
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