You do the law and let us do the business of law! Book a demo at https://meetings.hubspot.com/sales-legal-soft-solution/
51 - 200
May 21
You do the law and let us do the business of law! Book a demo at https://meetings.hubspot.com/sales-legal-soft-solution/
51 - 200
• Provide comprehensive support for overall operations, acting as a key liaison between Legal Soft and the client • Uphold accountability for Virtual Assistants' performance, managing Virtual Assistants' time-off requests, attendance and enhancing overall productivity • Contribute to the retention of Virtual Assistants' talent by monitoring morale and working with both Legal Soft and our clients to ensure their satisfaction • Work closely with internal HR and COO to identify custom training for the client. Including platform usage, internal onboarding protocol, etc. • Boost virtual assistant performance • Document and report staff concerns, facilitating amicable resolutions benefiting both the staff and the firm • Ensuring team members have the necessary resources to perform their roles effectively • Collaborate with the Director of Operations to identify inefficiencies in workflows • Develop and implement process improvements to enhance productivity and efficiency • Coordinate with the Virtual Assistants, providing support, guidance, and ensuring they adhere to firm policies and procedures • Assist in tracking overall VA morale and identify staff at risk, coordinate with Team Leads and the client to best retain if situation warrants • Maintain accurate records of operations, prepare reports, and generate metrics to monitor and evaluate team performance. • Support in interviewing, training, onboarding and offboarding of new team members, ensuring they are equipped with the knowledge and tools necessary to succeed in their respective roles.
• Previous experience as an Operations Manager or in a similar role • Good knowledge of operations management • Experience with forecasting models • Experience with databases and project management software • The ability to interpret financial data and allocate budgets • Exceptional communication skills • BSc in Business Management or similar field - nice to have • Excellent skills in reporting and using Excel sheets • Must be willing to work during Pacific Time (Local California Time). This is during the Graveyard shift in Manila Time. • With own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps
• Competitive Compensation: Earn a salary rate of US $6-$7 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work. • Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes. • Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical care in your country*. • Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi. Power through your tasks with lightning speed and efficiency. • Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it’s exploring new destinations or taking a well-deserved break, we’ve got you covered, ensuring you can recharge and return refreshed. • Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
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