Cloud Systems Engineer - Onboarding Specialist

December 4

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Leidos

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Defense • Intel • Sensors • Health Systems • Enterprise IT

10,000+ employees

Founded 1969

🔒 Cybersecurity

🔬 Science

Description

• Leverage knowledge of cloud services, including Azure, AWS, Google Cloud, and On-Premises systems, to ensure seamless end-to-end onboarding for our customers • Utilize SAFe Agile practices to collaborate with business and technology teams to determine system requirements • Contribute to developing solutions and automations addressing technical needs, workflows, and issues • Work closely with Project Manager to facilitate onboarding of customer technology solutions into Hosting Services • Monitor, support, and manage the resolution of hosting onboarding tickets in the CIO central operations queue • Identify gaps and opportunities for enhancing the onboarding process • Provide briefings in partnership with Solutions Architects to customers on Hosting Services capabilities • Collaborate closely with Solution Architects to address customer requirements and devise technical solutions • Maintain effective communication with both internal teams and client project members • Influence team members on solution design, processes, and methodologies.

Requirements

• Bachelor's degree in a relevant technical field with 2+ years of experience in cloud computing, or Associate's degree with 4+ years of relevant experience, or High School diploma/GED with 6 years of relevant experience • Previous experience with one or more public clouds: Azure, AWS, or Google • Understanding of cloud services, including Azure, AWS, Google Cloud, and On-Premise Data Centers • Solid foundational knowledge of technology concepts, cloud, networking, security, computing, and operating systems • Strong communication and interaction capabilities across all levels of staff and management is required • Proven ability to make independent judgments, build relationships, and reach consensus among stakeholders is required • Ability to develop peer networks within an organization to maintain technology awareness and facilitate problem resolution is required • Strong analytical and problem-solving skills are required • Excellent verbal and written communication abilities is required • US citizenship is required

Benefits

• competitive compensation • Health and Wellness programs • Income Protection • Paid Leave • Retirement