CLX Technical Lead - Car Physical Damage

Yesterday

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Logo of Lemonade

Lemonade

insurance β€’ Technology β€’ Behavioral Economics β€’ User Experience β€’ Artificial Intelligence

1001 - 5000

Description

β€’ Create, plan, and execute physical damage standard operating procedures β€’ Design and implement a world-class quality and control program around repair and total loss claim handling β€’ Implement cutting-edge claims technologies around instant estimating, touchless claims, total loss settlements, and salvage returns β€’ Work with vendor management to establish relationships that make Lemonade stand out in the industry β€’ Collaborate with the claims operations team to execute quarterly and annual OKRs at both the company and individual level

Requirements

β€’ 8+ years of automotive claims-handling experience, with appraisal skills β€’ BA Degree in Business Administration, Finance or a related field β€’ I-Car Platinum certified β€’ Expertise in SIU claim handling β€’ Extensive appraisal software experience and understanding of the industry landscape β€’ Proven ability to mentor, train, and develop team members across multiple business units β€’ Expertise in servicing complex auto claims, including litigation, as well as experience working with outside experts, attorneys, and public adjusters β€’ Have a strong working knowledge of telematics and the impact to claims and the repair industry β€’ Comprehensive knowledge of tort law and state and federal law as it applies to coverage and technical repair methodologies β€’ Ability to work remotely

Benefits

β€’ equity β€’ benefits

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