Lexense
We believe justice should be accessible to all. Our unique approach to civil claims helped resolve thousands of cases with minimum costs and maximum results.
civil claims • dispute resolution • Legal Technology
11 - 50 employees
Founded 2020
💰 $8M Seed Round on 2022-01
Customer Success Manager
February 11
Lexense
We believe justice should be accessible to all. Our unique approach to civil claims helped resolve thousands of cases with minimum costs and maximum results.
civil claims • dispute resolution • Legal Technology
11 - 50 employees
Founded 2020
💰 $8M Seed Round on 2022-01
📋 Description
• Lexense is seeking a Customer Success Manager to support and improve customer interactions. • This role involves representing customer voice and enhancing service processes. • You'll handle customer communications and resolve issues efficiently. • Support and train Customer Success representatives while implementing new tools.
🎯 Requirements
• B2C Experience. • Experience with CSM tools. • Excellent level of English. • Strong interpersonal skills, and an excellent team player. • High motivation to always learn new things and innovate current processes. • Organizational skills. • A passion for providing excellent customer service, and an understanding of its importance. • Legal knowledge.
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