DF Operations Support

2 days ago

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LigaData

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LigaData works with enterprises around the world to facilitate true digital transformation.

Big Data • Open Source • Data Science • Real-time • Continuous decisioning

51 - 200

Description

• Responsible for monitoring and processing data. • Analyze error trends and break fixing. • Operational support for business-critical reports and dashboards. • Ensure data integrity and availability. • Troubleshoot data and server issues. • Handle client requests and escalations. • Collaborate with the engineering team for issue resolution. • Attend client and stakeholder meetings.

Requirements

• 1-2 year experience in a technical support role. • Advance knowledge of SQL and Linux-based systems. • Ability to work 24/365 shifts is a must. • Effective verbal and written English communication skills. • Strong time management and organizational skills. • Ability to manage and prioritize tasks and time efficiently. • Self-motivated and able to take responsibility. • Ability to mentor and conduct training sessions for other team members. • Ability to demonstrate initiative and a proactive approach to daily tasks. • Ability to dive deep into a problem to provide outcomes for customers.