Client Manager

September 27

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Lighthouse Lab Services

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Laboratory Startup Services • CLIA/COLA/CAP Compliance and Certification • Lab Recruiting and Staffing Services • Revenue Cycle Management Consulting • Laboratory Director Services

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Description

• Join Lighthouse's RCM Solutions Team as a Client Manager • Be the main point of contact for C-suite executives, physicians, billing companies, and insurance carriers • Share your understanding of contracts and reimbursement specific to the client and the impact on current revenue • Present our team's audit and explain the revenue cycle and the revenue cycle process • Analyze and present quarterly audits and develop recommendations/resolutions with biller/client as needed • Provide timely reporting to show progress of plan of action created from audit summary • Communicate industry trends and changes that could affect client compliance or revenue • Spearhead communications internally to validate impacts of revenue, as necessary • Direct and ongoing communication with client and their billing agency/vendor on issues that impact the client directly or indirectly • Respond timely to questions and concerns from clients • Onboard new clients and coordinate efforts internally for client set up and direction • Provide oversite of the client’s action plan and ensure that necessary steps are being taken for timely resolution • Manage workflow and identify efficiencies • Develop policy and procedure as it relates to the management of clients • Contract negotiations/renegotiations with insurance carriers on behalf of the client

Requirements

• Bachelor's degree in Finance, Business Administration, Healthcare Administration, or closely related field • Minimum of 5 years’ experience in healthcare billing and/or revenue cycle management • A minimum of which this experience must have included a minimum of one (1) supervisory experience • An interested candidate with an equivalent combination of education and experience as listed above may be considered

Benefits

• Medical, Vision, and Dental benefit offerings • Starting with 15 days Paid Time Off (vacation and sick days) • 10 Paid Holidays • 401(k) retirement plan with up to 4% Company match • Company-provided group life + AD&D, short and long-term disability insurance • Paid Volunteer Time Off • Partially Paid Medical Leave / Paid Parental Leave