Partner Operations Specialist

4 days ago

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Lightspeed (Formerly SEOshop)

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Webshop platform • E-commerce • hosting • customer support • apps

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Description

• Support the Partner Operations team in streamlining sales processes by eliminating bottlenecks and inconsistencies to boost productivity across sales. • Keep Partner Operations policies, processes, and project updates well-documented and up-to-date, ensuring easy access for all team members. • Help coordinate cross-functional projects, including managing project documentation, tracking tasks, and organizing and documenting meetings. • Keep internal data accurate and organized by regularly cleaning, segmenting, and aligning information used by customer-facing teams. • Manage essential reports, handle ad hoc list requests from Salesforce, and provide backup support for reporting needs as required. • Assist with the administration of Salesforce, Outreach, and other tools, and help prioritize projects related to these tools.

Requirements

• Familiarity with sales processes and operations in a SaaS organization. • Previous experience with a CRM, Excel/Sheets, and other Partner Operations tools/systems (we use Salesforce, Outreach, and Gong, but experience with all isn’t required). • Knowledge of analytics, including both interpreting and creating reports. • Excellent communication skills. • Ability to think strategically, juggle multiple projects, coordinate details across teams, and meet deadlines. • Solid technical and non-technical problem-solving and organizational skills.

Benefits

• Market-leading salary package • Permanent work from home setup • Coworking space available, if needed • We follow the PH holidays! • Benefits you can enjoy from day one: • HMO for you and your 2 dependents (Maxicare) • 15 Vacation leaves • 10 Sick leaves • Government Mandated Benefits • Reimbursable Food Allowances of 1000PHP per month • Health and wellness benefit of 7500PHP per year • Free LinkedIn Learning License • Free access to Mental Health support and coaching services • Opportunity to grow your career in a company that values internal mobility • Exciting online and in-person events hosted regularly by our Manila Culture Club