Customer Operations Specialist

November 8

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Wonolo

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staffing • on-demand • marketplace • recruiting • gig economy

201 - 500

💰 $138M Series D on 2021-10

Description

• Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. • Founded in 2014, Wonolo's mission is to help people find consistent work. • We connect hundreds of businesses in need of front-line workers with 2 million underemployed workers across the United States, within minutes. • We are looking for a Customer Operations Specialist (Level 2) to work with Wonolo’s Customer Operations team. • Provide exceptional administrative support for customers who do not have enough bandwidth to manage on their own. • Professionalism and attention to detail are very important. • You will be the voice of the company and set the tone of our users’ experience. • Our ideal candidate will be a proactive and dedicated person committed to delivering high-standard customer support. • Qualified candidates located anywhere in the Philippines are welcomed.

Requirements

• You’re a professional team player with a positive attitude that makes you want to delight our customers every day • You’re a self-starter with excellent interpersonal, analytical, and problem-solving skills • You’re smart, honest, patient, and a great communicator • You question everything and have a deep desire to always be improving • You’re excited to be part of a San Francisco startup that helps companies solve one of the most difficult business problems

Benefits

• The opportunity for growth in a mission-driven and well-funded start-up • Health insurance for the principal member including dental and vision • Company laptop • Paid time off, Holiday pay, and Unpaid time off • Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo • Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and well-being courses • Ability to work from anywhere in the Philippines (no more commutes!) • Team outings, happy hours, company off-sites, and more!