Accounts Receivable Specialist

2 days ago

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Logo of Lightspeed DMS

Lightspeed DMS

Lightspeed DMS is a comprehensive dealer management system designed for the Powersports, Marine, RV, Trailer, Outdoor Power Equipment, and Golf industries. It provides over 4,000 dealerships with an all-in-one solution to streamline operations, manage inventory, and enhance customer engagement. Lightspeed DMS integrates various departmental functions into a single platform, enabling efficient management of parts, sales, service, and accounting tasks, ultimately helping dealers to improve profitability and customer experience.

DMS • Powersports • RV • Marine • Trailer

501 - 1000 employees

Founded 1984

🤝 B2B

🛍️ eCommerce

🛒 Retail

📋 Description

•Proactively address customer inquiries regarding payments, account status, and billing disputes, maintaining a professional and customer-first approach. •Work autonomously with sales, customer service, and billing teams to ensure the timely generation and resolution of customer invoices and troubleshoot any billing issues in real-time. •Accurately apply customer payments (via Check/Lockbox, ACH, credit card, wire transfer, etc.) to customer accounts in our accounting system, ensuring payments are posted efficiently and correctly. •Reconcile AR aging reports, customer accounts, and transactions to ensure all payments are applied properly and identify any discrepancies or shortfalls, all while staying on top of fast-moving subscription billing cycles. •Take initiative in supporting the collections process by investigating and resolving payment discrepancies, following up on aged accounts, and ensuring minimal disruption to cash flow. •Independently generate and review weekly and monthly AR reports, tracking cash application status, outstanding balances, and customer payment trends for management review. •Identify and recommend improvements in AR processes and cash application workflows, leveraging technology and automation tools to streamline operations in a SaaS context. •Assist with the month-end close process by ensuring all payments are applied, outstanding balances are reconciled, and all issues are resolved in a timely manner.

🎯 Requirements

•Bachelor’s degree in Accounting, Finance, or a related field (preferred). •2+ years of experience in accounts receivable, cash applications, or a similar role—ideally within a SaaS or subscription-based business model. •Proficiency in accounting software (e.g., QuickBooks, NetSuite, or similar ERP systems) and advanced Excel skills. •Strong ability to identify trends, solve problems, and manage multiple priorities with minimal supervision in a fast-paced environment. •Exceptional attention to detail and accuracy, combined with the ability to take ownership of tasks and drive them to completion. •A customer centric mindset to AR, billing and collections. •Excellent communication skills, with a customer-first approach and the ability to handle sensitive financial inquiries professionally. •A proactive, self-starter mentality, with the ability to work independently and take initiative to resolve issues and improve processes. •Knowledge of accounting principles, AR best practices, and cash flow management.

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