Lillio (formerly HiMama)
Child care app for superstar centers. We're hiring! Check out our open roles at https://www.himama.com/careers
Education • Early Ed • Child Care • ECE • Daycare
51 - 200
Customer Success Manager
May 15
Lillio (formerly HiMama)
Child care app for superstar centers. We're hiring! Check out our open roles at https://www.himama.com/careers
Education • Early Ed • Child Care • ECE • Daycare
51 - 200
Description
• Proactively engage with customers at risk of churn • Manage churn requests within your portfolio • Work closely with onboarding and support teams to ensure excellent customer experience • Advocate for customers with internal stakeholders • Identify areas of process improvement for enhanced efficiency
Requirements
• Bachelor’s degree (or equivalent) from an accredited University • 1-4 years of Customer Success/Account Management/Sales experience • Excellent communication skills (verbal and written) • Ability to manage a large volume of tasks independently
Benefits
• Competitive salary • Benefits package including health and dental insurance • Flexible work schedule • Opportunities for professional development
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