NOC Engineer - Overnight

3 days ago

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LincolnIT

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Technology Solutions • Cloud Computing • Professional IT Services • Managed Services • IT Support

51 - 200

Description

• Monitor network infrastructure using various network management tools to ensure uptime and performance. • Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions. • Escalate complex technical issues to senior team members or appropriate departments for resolution. • Coordinate with internal and external stakeholders to ensure effective incident response and communication. • Maintain accurate documentation of network incidents, configurations, and resolutions. • Participate in on-call rotation to provide 24/7 support for network-related emergencies. • Contribute to the continuous improvement of network monitoring processes and tools.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). • Proven experience as a NOC Engineer or similar role in a fast-paced environment. • Strong knowledge of network protocols, topologies, and architectures. • Familiarity with network monitoring tools and technologies. • Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues. • Effective communication skills, both written and verbal. • Ability to work independently and collaboratively within a team. • Industry certifications such as CCNA, CCNP, or equivalent are a plus. • Experience with scripting languages (Python, Bash) is an advantage.

Benefits

• Competitive salary and benefits package. • Professional development opportunities and certification support. • Collaborative and inclusive work environment. • Opportunities to work on cutting-edge technologies. • Chance to grow your career with a forward-thinking company.