Vice President - Global Fraud Prevention

March 14

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

🎪 Events

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Live Nation Entertainment

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Live Nation Entertainment is the global leader in live entertainment, powering unforgettable experiences around the world. Artist-powered and fan-driven, Live Nation works with musicians to bring their creativity to life on stages across the globe. As the top producer of concerts, ticket seller, and brand connector to music, Live Nation's platform leads the market in these three core industries. Their mission extends beyond entertainment, aiming to uplift, inspire, and create memories through the power of live music.

Concerts • Festivals • Ticketing • Sponsorship • Artist Management

10,000+ employees

Founded 1996

📱 Media

💰 Post-IPO Debt on 2023-01

📋 Description

• The Vice President of Global Fraud Prevention will lead this multi-function organization, building on an ethos of not just being a team that fights fraud and chargebacks, but one that excels at getting ahead of them before they ever happen. • The successful candidate’s most crucial function will be the delivering of financial results – most specifically dollars saved at the top of the funnel, and loss-dollars reduced at the bottom - and developing and driving strategies to continue to continually improve on those metrics. • They will lead their P&L, and build processes, reporting, insights, strategies, and alliances – both internally and externally – that continually have us ahead of bad actors and their MO’s. • To be successful, the Vice President, Global Fraud Prevention will need to serve as a key collaborator across a matrixed organization – from Product to Business Operations (both Primary and Resale), and Accounts to Fan Support – ensuring we are building safe-guarded, fraud-proof, products, services and businesses at our core; therein ensuring this team is an integral spoke in the delivery of one of Ticketmaster’s most fundamental core values: that of Trust.

🎯 Requirements

• Bachelor's degree or equivalent work experience required. • 15+ years work experience in a relevant fraud investigation/detection environment. • 15+ years managerial experience. • Successful track record of engaging and building trust with senior stakeholders and partners • Extensive history with the Accertify fraud prevention platform. • Significant and comprehensive knowledge of the fraud prevention vendor landscape and the tools available and relationships with key industry contacts. • Ability to work across multiple times zones and countries and adjust workflow as needed. • Significant knowledge of payments and the payments space. • Expert on Card Not Present payment systems and flows • Substantial knowledge of the payments and entire chargeback processes for all card brands (Visa, Mastercard, American Express, Discover, PayPal, etc.) • Ability to develop detail AOI projections and scenarios for future projects. • Robust analytical and problem-solving skills as well as a strong attention to detail. • Project and product management skills a must • Excellent verbal, written, and visual communication skills required since you will be communicating with senior leadership. • Ability to work in a time sensitive environment and deliver on strict deadlines. • Strong coaching skills for team members to effectively manage a large and diverse set of people with individual goals and needs. • Excellent at building compelling, numbers-backed strategy, and selling into senior stakeholders.

🏖️ Benefits

• Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) • Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets • 401(k) program with company match, Stock Program Reimbursement • New parent programs & support including caregiver leave and infertility support • Tuition reimbursement, student loan repayment internal growth and development programs & trainings • Volunteer time off, crowdfunding network