2 days ago
• Engage in outreach to local business owners enrolled in LOCALACT service • Develop and implement strategic outreach plans using email marketing, direct mail, and phone call outreach • Measure success in revenue increase and relationship development with small business owners • Execute outreach plans based on segmented performance and opportunity • Proactive outreach to segmented users via phone, email, webinars, etc. • Educate clients on digital marketing and company services • Assist with budget changes and service enrollments • Train and delegate outreach tactics to team members • Use Zendesk to track all communication and upsell activity • Internal reporting on activity to the Director of Local • Work with the enrollment team on tracking new vs. existing enrollments • Assist in retention efforts when needed
• College Degree • 3+ years’ experience managing Google Search Ads and/or Facebook Ads • 2+ years in customer service or client communication and upselling • Excellent written and communication skills • Ability to thrive in a performance-based environment under deadlines and structured goals • Extremely organized and methodical with excellent time management skills • Ability to learn processes and teach others • Detail oriented • Dedicated and passionate • Ability to work both independently and as part of a team • Ability to demonstrate track-record of sales or customer service successes • Positive attitude
• Competitive benefits package • Medical, dental, vision • Matching 401K • Wellbeing stipend • Every other Friday off • Remote work equipment • Remote equipment reimbursement • Annual company retreat • Monthly team events
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