Salesforce Administrator

March 8

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

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Loopback Analytics

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Loopback Analytics is a company that connects health systems and life sciences to help understand the patient journey and improve access to care. They offer solutions for health system specialty pharmacies and provide modules designed by pharmacists to facilitate assessment and reporting. Loopback Analytics uses anonymized real-world patient data across the United States to help understand diagnoses, compare drug uses, and engage with therapy-specific outcomes. They focus on various therapeutic areas such as multiple sclerosis, rheumatology, and cystic fibrosis. The company also provides payor access services, aiding in payor contracting and reporting. Loopback Analytics aims to bridge gaps within healthcare by leveraging data insights for improved care delivery and patient outcomes.

Population Analytics • Evidence-Based Models • Post-Acute Care Coordination • Medication Adherence • Community-Based Services

51 - 200 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

💰 Private Equity Round on 2023-06

📋 Description

• Manage and maintain Loopback's Salesforce platform, including user setup, roles, profiles, permissions, and security settings • Create & modify reports, dashboards, layouts, and custom fields to meet business requirements • Generate and QA monthly & quarterly reports from Salesforce for management and board reporting • Build and maintain simple automations using tools such as Process Builder and Workflow Rules • Ensure data integrity by performing regular data audits, merging duplicate records, and managing data imports and exports • Provide training & support to Salesforce users, troubleshoot issues, and implement best practices • Create and maintain documentation of Salesforce processes, configurations, and user guides • Stay up-to-date with Salesforce releases and new features, and recommend improvements to enhance system efficiency and user experience • Manage the backlog of features and enhancements by working with business users to gather requirements, prioritize features, and maintain a running backlog • Partner with external consultants to identify, scope, and support implementation of more complex Salesforce development tasks; serve as project management liaison to external consultants • Support sales rep commission planning; manage plans as deals are booked • Own contract management workflows (e.g., digital signatures, document management)

🎯 Requirements

• Bachelor’s degree in computer science, information technology, management information systems, business, or related discipline • Minimum 3-5+ years of Salesforce development experience • Salesforce Administrator certification required; additional Salesforce certifications a plus • Proven understanding of the Salesforce Platform, including creating reports, dashboards, page layouts, and automations and flows • Expert knowledge in Microsoft Excel and database manipulation • Comfortable working with data, analytical, keen attention to detail • Self-motivated, results-oriented, and adaptable to a fast-paced, dynamic environment • Strong interpersonal and communication skills, both written and verbal • Collaborative mindset with a willingness to assist team members and contribute to team goals • Understanding of the pharmaceutical, clinical pharmacy, or broader healthcare industry a plus

🏖️ Benefits

• Comprehensive benefits package including dental, medical, vision • 401K • Company funded long-term and short-term disability • Life insurance • Company paid holidays • Generous PTO • Additional benefits