Senior Customer Success Manager, Commercial (~18 Months Contract)

July 13

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Logo of Loopio

Loopio

Supercharge responses to RFPs, RFIs, and Security Questionnaires.

Proposal Management Software • Proposal Software • RFP Response • Sales Effectiveness • Proposal Writing

201 - 500

💰 Private Equity Round on 2021-03

Description

• Build deep relationships with Loopio for Salesforce® customers • Develop customer engagement strategies and creative solutions • Implement and adapt customer journey based on evolving needs • Collaborate with cross-functional teams on critical projects • Present insights from enterprise clients to internal teams

Requirements

• 3+ years of Account Management or Customer Success experience • Impeccable written and oral communication skills • Experience working with Salesforce is required • Experience with configuring pricing proposals and negotiating • Confidence in judgment and forecasting potential risks with customers

Benefits

• Manager coaching and frequent 1-on-1s • Access to professional mastery allowance • Remote work setup including a MacBook laptop • Monthly phone and internet allowance

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