CC Project Manager

4 days ago

🇺🇸 United States – Remote

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $81.2k - $135.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Lowe's Companies, Inc.

WebsiteLinkedInAll Job Openings

Home Improvement • retail • home and garden • DIY

10,000+ employees

Founded 1946

🛒 Retail

Description

• Manages Contact Center projects by building and maintaining project plans by identifying issues and opportunities, forming hypotheses, designing and conducting analysis, synthesizing conclusions and co-creating concrete plans to help implement change • Supports change management within each assignment by developing and executing the change management strategy; involving key stakeholders • Coordinates stakeholders to ensure realization of initiatives by working closely with IT to ensure timely implementation and rollout of systems development projects

Requirements

• Bachelor’s Degree in Business Administration, Computer Science, Management Information Systems (MIS) or related Field and 3-5 years experience • 4+ years of project management experience • 2 years experience working on project(s) involving the implementation of project life cycle methodologies (e.g. SDLC, process management, organizational change • 2 years experience leading project teams • 2 years business experience • 2 years experience in project planning and coordination for large or complex projects • 1 year experience managing operational or project financial budgets • 1 year business or IT consulting experience • 1 year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions • 1 year experience using formal business process improvement methodologies • Certified Project Management Professional (PMP)- PMI • Formal training in change management methodology

Benefits

• For information regarding our benefit programs and eligibility, please visit our benefits page.