Account Manager - Chemistry - Diagnostics
May 30
Description
• Develop and maintain strong relationships with key accounts, serving as the main point of contact and building trust and credibility • Understand and anticipate customer needs and provide consultative solutions to drive customer satisfaction and retention • Identify opportunities for upselling and cross-selling of products and services • Work closely with cross-functional teams including R&D, Marketing, and Technical Support to ensure customer needs are met • Monitor market trends and competitor activities to identify opportunities for growth and market expansion • Provide regular reports and updates on account activities, sales forecasts, and market insights to senior management • Participate in industry conferences, exhibitions, and events to build networks and promote our products and services • Stay up-to-date with industry regulations and compliance requirements
Requirements
• Prior experience as an Account Manager or Sales Manager within the Chemistry or Diagnostics industry • Proven track record of managing and growing key accounts • Strong knowledge of chemistry and diagnostic products and services • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders • Ability to understand and articulate technical information to non-technical audiences • Result-oriented mindset with a focus on customer satisfaction and business growth • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines • Fluency in English and German is required, additional languages are a plus • Bachelor's degree in a relevant field is preferred
Benefits
• 11 paid holidays • Generous Accrued Time Off • Generous paid sick time • Annual day of service
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