Program Manager

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LXT

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Description

• LXT is an emerging leader in AI training data • We are seeking a seasoned Program Manager to develop key customer relationships and manage a team of PMs • Drive KPI results, mentor PMs to deliver projects on time within budget • Ideally, having experience in AI-related Data Annotation, Data Collection or Transcription projects

Requirements

• Bachelor’s Degree or equivalent experience • Industry experience in project management for data annotation, labeling and collection projects for machine learning and AI projects • Experience managing contractors and remote teams • Experience with linguistic, transcription or translation projects • Extensive experience leading teams and conducting performance management reviews and tasks • Experience coaching PMs of any experience or performance level, including PIPs • Project and program leadership experience with an emphasis on driving metrics and influencing successful outcomes • Successful history of following and creating organized project and program process and structure • Strong knowledge and sense of importance towards SLAs and operational aspects • Ability to successfully communicate with a team of PMs and PCs and drive their efforts toward common goals and best practices • Ability to successfully report on program and project level progress to senior leadership • Advanced ability with PowerPoint and Data Modeling, as well as teaching these skills to PMs, to drive strategic initiatives with clients • Ability to negotiate win-win agreements and teach PMs this • Solid knowledge of program and project management processes, methodologies and tools & techniques and ability to adapt them to the organization; understanding of formal and informal organizational structures • Proven working experience as a program manager or senior project manager (5 years) • Ability to work under pressure and against tight deadlines for a prolonged period while maintaining a high level of speed and accuracy to produce accurate results • Excellent mathematical skills and statistical knowledge, including advanced Excel. • Solid organizational skills including attention to detail and multi-tasking skills • Strong interpersonal and collaboration skills • Excellent written and verbal communication skills • Tech savvy with knowledge of linguistic and project management relevant computer programs • Strong knowledge and experience of using Microsoft Office products and in particular, Excel, Word, PowerPoint and Outlook • Flexible with occasional travel