Staff Learning Experience Consultant

6 days ago

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healthcare technology • claims editing • primary editing • secondary editing • solution hosting

201 - 500 employees

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

Description

• As a Staff Learning Experience Consultant, you play a pivotal role in the training organization's education initiatives. • Your responsibilities include designing and developing comprehensive educational materials and technical product curriculum for diverse customers and employees through instructor-led and web-based training. • Collaborating with subject matter experts and cross-functional teams, you'll leverage your expertise to create engaging, effective learning experiences.

Requirements

• 6+ years of experience in designing and developing technical courses, specializing in software/technical training. • 3+ years’ experience in virtual and in-person training delivery. • 3+ years’ experience using eLearning tools like Adobe Captivate. • A bachelor’s degree in adult teaching/training/development, education, communications, or a related field, or equivalent experience. • Ability to estimate project sizes and effort. • Proficient in virtual and distance learning, including facilitation and classroom management. • Intermediate proficiency in business software applications: Microsoft Word, PowerPoint, Excel, Confluence, Subversion, SharePoint, and Teams. • Strong requirements and information-gathering skills, with experience in a software/IT environment using Atlassian Jira/Confluence. • Excellent organizational, time management, and communication skills. • Highly collaborative, self-starting problem solver, determining methods and procedures on new assignments. • In-depth knowledge of online learning processes, learning management systems, eLearning development tools, and adult learning techniques. • Demonstrate strong writing skills with the ability to create clear, concise, and compelling content for a variety of purposes, including instructional materials, documentation, and communication with diverse stakeholders. • Certification in instructional design is considered a significant advantage.