Customer Care Supervisor
November 16
🇺🇸 United States – Remote
💵 $50.2k - $75.3k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
Description
• Supervise customer care staff responding to inquiries • Ensure department standards for performance and productivity • Manage training and development for customer service unit • Handle complaint and grievance processes
Requirements
• Minimum 5 years experience in a call center environment • 2 years supervisory experience • Service excellence attitude • Proven results in managing change • Ability to identify developmental needs • Effective coaching and developing team members
Benefits
• Comprehensive benefits package including health, life, voluntary benefits • Health, mental, emotional, and financial wellbeing enhancers
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