Customer Success Engineer

August 23

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Description

• The Customer Success Engineer focuses on enhancing Magic's customer integration process • Applies technical expertise to resolve technical issues while partnering with customers to assist with implementation and integration • May step into pre-sales conversations to answer technical questions in real-time

Requirements

• Strong passion for Web3 and blockchain knowledge, ideally Ethereum • Strong knowledge of React and NextJS • Excellent technical communication skills - able to explain complex concepts to both technical and non-technical customers • A collaborative mindset and a strong competency to partner with cross-functional teams • The ability and desire to learn complex technical concepts quickly and continuously • An autonomous ability to work independently with minimal supervision • A passion for solving open-ended technology and business challenges • A love for teaching and getting into the weeds to solve customer needs • An ability to shift gears multiple times throughout the day, while prioritizing multiple tasks at once

Benefits

• Top-tier benefits • Opportunities to make a meaningful impact • Collaborative culture