Customer Service Representative, German
Yesterday
Description
• Are you passionate about delivering a unique customer experience and have a natural drive to help people? • No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for a world-leading manufacturer of road, mountain, triathlon, urban, fitness and electric bikes. • Manage inbound calls, emails, or live chats • Provide accurate, valid, and complete information by using the right methods/tools • Identify and assess customers’ needs to achieve satisfaction • Meet personal/customer service team targets and call-handling quotas • Follow communication procedures, guidelines, and policies
Requirements
• A C1/C2 level in German • Fluency in English • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment • Proven customer support experience or experience as a client service representative
Benefits
🏡 100% work from home (anywhere in Greece) 📝 Indefinite contract 💰 Competitive remuneration package 🆙 Opportunities for international Career through the International Mobility program 💊 Private health insurance + Dental Care
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