Applications Engineer - Sales Engineering

October 2

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March Networks

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IP Video Surveillance Solutions • High-Definition IP Cameras • Software Applications for Fraud and Loss Prevention • Video Management System (VMS) Software • Hybrid Recorders (NVRs/DVRs)

201 - 500 employees

Founded 2002

🔐 Security

🔒 Cybersecurity

🏢 Enterprise

💰 Venture Round on 2000-08

Description

• At March Networks, our goal is to create a positive working environment where all of our employees can thrive. • When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance. • You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. • The Applications Engineer will work with enterprise customers to shorten the sales cycle by overcoming technical hurdles within these accounts. • They will also work closely internally with product management and R&D to aid in software design. • This position will require relationship building with customers and internal departments. • Will be required to participate in the R&D agile process and interact via Jira and other tools throughout the development life cycle. • The Applications Engineer must be well versed in the technical and sales aspects of March Networks products. • Communication of complicated technical material to customers on demand is a requirement. • Duties and Responsibilities: • Assist in the generation of new business and ensure growth of existing accounts through technical knowledge of the March products and subsequent third-party product integration • Communicate customer feedback into future product developments • Assist sales account managers by answering technical questions, making technical presentations, and managing customer trials through phone, email, and on-site visits • Evaluate and integrate 3rd party devices • Install, configure and test our solution at customer's facilities during Proof of Concepts • Interface with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings • Provide technical training to end users and Certified Solution Providers • Aid Product Management in writing Epics and Stories to clearly articulate field requirements. • Attend Bi-Weekly Scrum meetings with R&D as required to help clarify requirements and insure a MVP is delivered. • Works closely with R&D and Product Management on overall product improvements and architecture. • Drives product change by identifying technical deficiencies or work flow issues.

Requirements

• College or University Degree in a business or technical discipline • Minimum 4 years of experience in networks and deployment of client/server software. Other skills desired are Azure, AWS, Active Directory, SAML, SSL/TLS, SQL, Linux and CCTV/video surveillance equipment. • Understands the complexities of software development. • Understands Agile processes • Experience with large IT organizations and understands complexities of software and hardware deployments in major customers. • Excellent communication (written and oral) skills in order to communicate effectively with various levels of personnel in an organization, including technical and executive • Proven track record in providing customer satisfaction • Understanding of how all facets of a manufacturing organization operates • Results-driven with demonstrated initiative and trust, firmness and resilience • Some project management experience