Virtual Dealership Consultant

September 16

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Maritz

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Sales Incentives and Performance Travel Programs • Employee Recognition Solutions • Customer Loyalty Solutions • Rewards and Fulfillment • Employee Engagement

1001 - 5000

Description

• 100% virtual position with occasional travel • Generate enthusiasm among dealerships for digital products and services • Establish and nurture effective relationships with dealerships • Act as the primary liaison between the automobile manufacturer and assigned dealerships • Serve as a subject matter expert in all aspects of the Manufacturer's connected services, mobile app, and loyalty programs • Conduct monthly remote and virtual sales performance analyses • Ensure that dealers provide customers with the full technological capabilities associated with their vehicle purchases • Monitor dealer, district, zone, and regional metrics to ensure they meet or exceed desired goals • Address all dealership-customer satisfaction issues through appropriate channels • Maintain detailed activity reports for each dealership and OEM field activities

Requirements

• Four-year college degree (bachelors) or equivalent experience preferred • Previous experience working with automotive dealerships, call centers, inside sales, in-person or remote product training, consulting, and performance coaching is a strong asset • Proficiency in understanding your audience, conveying messages clearly, and presenting information effectively • Willingness to work flexible hours to ensure effectiveness within the assigned time zone, which may occasionally include weekends and holidays • Strong computer skills, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook • Comfort with technology and subscription services, including the ability to troubleshoot mobile app and internal platform issues • The ability to allocate your time effectively, focusing on high-impact activities while minimizing distractions from the established goals • Excellent oral and written communication skills to facilitate effective interactions with stakeholders • Availability for occasional travel, typically 1-5 days per quarter, for meetings and other related activities

Benefits

• Medical • Dental • Vision • Life insurance • Disability • 401k • Tuition reimbursement • Paid time off