3 days ago
πΊπΈ United States β Remote
π΅ $113k - $150k / year
β° Full Time
π Senior
π§βπ§ Technical Account Manager
β’ Mattermost provides secure, workflow-centric collaboration for technical and operational teams. β’ We serve industries requiring nation-state-level security with customers from tech giants to government agencies. β’ The role involves guiding customers through Mattermost implementation and integration as the communication platform for their teams. β’ Key tasks include identifying integration points and evolving onboarding processes through continuous improvement. β’ This highly technical role requires a growth mindset and involves solving customer challenges across diverse technologies.
β’ 5+ years of Technical Account Management, Customer Support, or Solution Engineering experience. β’ Ability to read and understand code in modern programming languages and SQL. β’ Proficiency in Linux and troubleshooting Linux-based services. β’ Practical experience with Docker and Kubernetes. β’ Understanding of DevOps, IT operations, security, cloud, microservices, and container platforms. β’ Experience using Git/Github and Bash. β’ Outstanding written and verbal communication skills. β’ Excellent presentation skills for advanced technical concepts. β’ Experience leading technical solutions and engaging with IT executives. β’ AWS or Azure experience is a plus. β’ Ability to travel up to 15%.
β’ The total compensation package may include a sign-on bonus, stock options, and discretionary awards. β’ Full range of medical, financial, and/or other benefits, including 401(k) eligibility and various paid time off benefits (vacation, sick time, parental leave). β’ Colorado: Includes other elements dependent on the position offered, such as unlimited vacation. β’ Washington: Includes stock options, and employees are eligible for unlimited vacation.
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πΊπΈ United States β Remote
π° $1.4M Venture Round on 2023-01
β° Full Time
π‘ Mid-level
π Senior
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