Senior Technical Account Manager

October 29

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Redox

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HL7 • API • ccd • scheduling • ADT

201 - 500

Description

• Redox is on a mission to accelerate healthcare’s transformation with useful data. • Redox accelerates the development and distribution of healthcare products with a full-service integration platform. • Data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. • Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems. • At the heart of Redox’s mission is the fundamental desire to enable frictionless adoption of technology. • Sr. Technical Account Managers pair with Redox customers to navigate interoperability standards and options for better patient care. • You'll use your healthcare experience, clinical workflow understanding, and EHR knowledge to enable healthcare technology adoption.

Requirements

• 5+ years of deep EHR integration and workflow knowledge • Functional understanding of data formats like HL7v2, XML, X12, APIs • Understanding of various healthcare workflows • Demonstrated experience with expanding customers and building franchises • Ability to proactively identify new solutions, scopes, and processes for customers • Interest in working with ambiguous and changing responsibilities and initiatives • Proficiency in GSuite, Jira/Confluence, Salesforce and Gainsight preferred

Benefits

• 100% remote first culture (must be based in the US) • Unlimited Flexible Time Off • 15+ Observed Holidays • Rest & R^Charge days (guaranteed a 3-day weekend each month) • R^Charge (6 weeks paid sabbatical + stipend) • 401k match 50% for up to 8% on Day 1 • Medical/Dental/Vision Benefits on Day 1 • HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program • Paid Parental Leave (16 weeks) • Productivity Stipend & Wellness Fund • Redox Issued MacBook • Virtual and/or in-person Team & Company Events • Stock Options • Employee Referral Bonus Program