Technical Account Manager

October 25

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Gurobi Optimization

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State-of-the-art mathematical programming solvers • Mixed-integer programming (MILP, MIQP, and MIQCP) problems • Linear programming (LP) problems • Quadratic and quadratically constrained programming (QP and QCP) problems • Optimization models and solutions

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💰 Private Equity Round on 2018-01

Description

• At Gurobi Optimization, we're on a mission to empower customers with mathematical optimization technology. • As a Technical Account Manager (TAM), guide customers in integrating optimization into software solutions. • Leverage technical product expertise to advise on implementation decisions and system architecture. • Collaborate with various teams for continuous growth and exposure to diverse optimization applications and industries. • Effective communication is key, interacting with business decision-makers and technical experts. • Engage in coaching, workshops, and hands-on training for customers. • Receive 6 months of technical training and mentoring from the team.

Requirements

• Minimum 3-5 years of professional experience, including 3 years in optimization systems and data science. • A Master's degree in computer science, engineering, mathematics, or equivalent work experience. • Proficiency in both written and spoken English. Spanish or other languages are considered a plus. • Proficiency in at least 2 Gurobi API Languages (C, C++, Java, Python, C#, VB.NET). • Basic knowledge of networking, web technologies, and engineering concepts. • Competency in using macOS or Windows and Microsoft 365. • Willingness and ability to quickly learn and utilize Salesforce as needed. • Demonstrates a strong problem-solving attitude and meticulous attention to detail. • Possesses a high level of emotional intelligence, particularly in self-awareness, empathy, and self-motivation. • Exhibits a robust mindset characterized by curiosity and a strong desire to learn continuously. • Capable of effectively bridging the gap between technical roles and business executives. • Comfortable collaborating cross-functionally with international teams. • Finds satisfaction in operating from a home office within a remote work environment. • Adaptable and willing to travel as needed based on the specified travel expectations. • Able to participate in meetings scheduled across global time zones within reasonable expectations. • Motivated and ambitious, dedicated to achieving assigned Objective Key Results (OKRs). • Committed to upholding the company's policies and procedures.