Customer Service Professional

October 20

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Logo of McH Recruiting

McH Recruiting

work from home β€’ recruiting β€’ contract

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Description

β€’ About McH Recruiting: Since 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. β€’ Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. β€’ We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers. β€’ Responsibilities: Respond to customer inquiries via email, phone, video chat or other means of communication as appropriate. β€’ Support customers by troubleshooting problems and finding solutions. β€’ Assure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work. β€’ Document all communications on the appropriate channels (CRM system) as required. β€’ Maintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors. β€’ Maintain excellent knowledge of how to use CRM software.

Requirements

β€’ Must have a laptop or pc. β€’ If you do not have one we have resources to help. β€’ Must have ethernet internet connection β€’ Must be able to pass a background check

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