Customer Service Professional

5 days ago

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McH Recruiting

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work from home • recruiting • contract

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Description

• About McH Recruiting: Since 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. • Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. • We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers. • Responsibilities: Respond to customer inquiries via email, phone, video chat or other means of communication as appropriate. • Support customers by troubleshooting problems and finding solutions. • Assure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work. • Document all communications on the appropriate channels (CRM system) as required. • Maintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors. • Maintain excellent knowledge of how to use CRM software.

Requirements

• Must have a laptop or pc. • If you do not have one we have resources to help. • Must have ethernet internet connection • Must be able to pass a background check