Supervisor - Hospital Accounts Receivable Services

November 7

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Med-Metrix

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Revenue Cycle Management • Business Intelligence • Revenue Recovery • Managed Care Improvement • Physician Advisor Services

1001 - 5000

💰 Private Equity Round on 2021-09

Description

• The Supervisor, Accounts Receivable Services is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training. • Monitors and coordinates follow up activities to ensure work assignments are equitable, and accounts receive timely follow up and collection goals are met. • Performs weekly QA review of their team’s work. • Weekly review of staff productivity reports. • Provides weekly staff productivity updates to the AR Analyst. • Provides assistance/resolution to external and internal client inquiries. • Prepares and maintains reports or logs as required. • Maintains a current working knowledge of all healthcare related issues and regulations. • Identifies issues and works with the manager and director to get them resolved. • Provides training, monitoring and feedback as well as disciplinary action as necessary. • Maintains a professional attitude and confidentiality at all times. • Monitors their teams attendance and PTO usage. • Other duties as assigned by their management team. • Responsible for ensuring that remote client access is disabled for terminated or transferred employees when applicable in a timely fashion. • Understands and complies with Information Security and HIPAA policies and procedures at all times and ensures all direct reports are trained and in compliance of said policies and procedures at all times. • Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with HIPAA standards and enforces such for all direct reports.

Requirements

• 3+ years experience in a hospital business office setting or similar setting • Experience in Hospital/Facility billing, Home Infusion billing • Ability to work well individually and in a team environment • Must be reliable, responsible, goal oriented and flexible • Excellent interpersonal, communication and organizational skills • Strong verbal and written skills in order to effectively communicate with patients, co-workers, insurance companies, hospital staff, and clients