Marigold
Marketing • Relationship Marketing • Email Software and Services • Loyalty • Real-Time Personalization
1001 - 5000
Customer Success Manager
9 hours ago
Marigold
Marketing • Relationship Marketing • Email Software and Services • Loyalty • Real-Time Personalization
1001 - 5000
Description
• Responsible for managing a portfolio of client accounts • Deliver a proactive customer contact strategy • Serve as a trusted advisor to clients • Ensure clients achieve their goals with the system • Provide best practice advice and training • Identify incremental revenue opportunities
Requirements
• Minimum of 3 years relevant work experience in customer success management, account management, consulting, or project management • Previous experience working in a SaaS environment, particularly in MarTech • Experience working in email is a huge bonus • Understanding and experience with digital marketing • Proven experience working with large clients
Benefits
• Medical/dental/vision insurance • Life and disabilities insurance • Generous time off • Paid holidays and a birthday benefit day off • 401k plan with a company match • Support for life events including paid parental leave
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