Mercalis
Mercalis is a technology company focused on developing innovative solutions for the financial industry. They specialize in creating software that enhances financial transactions and improves the overall user experience for banking and fintech applications. With a commitment to security and compliance, Mercalis aims to provide efficient and reliable services to its clients.
patient affordability • patient outcomes • hub support • patient adherence • patient access
Customer Success Manager
March 4
Mercalis
Mercalis is a technology company focused on developing innovative solutions for the financial industry. They specialize in creating software that enhances financial transactions and improves the overall user experience for banking and fintech applications. With a commitment to security and compliance, Mercalis aims to provide efficient and reliable services to its clients.
patient affordability • patient outcomes • hub support • patient adherence • patient access
📋 Description
• Policy Reporter offers insights products and consulting services for market access strategies. • Customers include pharmaceutical, medical device, and diagnostics manufacturers. • Position focuses on enhancing patient access to therapies through product deployment and utilization. • Responsible for customer retention and growth, including renewals and strategic support. • Accountable for customer outcomes and building lasting relationships.
🎯 Requirements
• Bachelor's degree in marketing/business or related discipline. • 5+ years’ experience in account management and/or leading client relationships. • Mastered client management best practices & principles. • Market Access domain expertise. • Understanding of common brand strategies to optimize patient access to therapies. • Able to lead multiple strategic engagements at once. • Superior analytical, quantitative, and conceptual thinking skills. • High level of empathy and agility to learn and adapt. • Demonstrated desire for continuous learning and improvement.
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